Tag
martech
AI can find your brand. Can it see why customers should choose you?
Personal Agent Protocol promises better connections between businesses and customers' AI assistants. Our experiments with Muse and Tasks in Gemini reveal the work still needed to get the full offer across.
The Agent-in-the-Middle: Your Customer's AI is Reading Your Messages Before They Do
Intermediated CX - The era of the Agent-in-the-Middle.